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Privacy Policy

A legal disclaimer

Privacy Policy for Simple Healing: Spirit, Soul & Body LLC

Last updated: December 1, 2025

Simple Healing: Spirit, Soul & Body LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we keep it safe when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information you provide

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (processed securely through third-party providers)

Information collected automatically

  • IP address

  • Device information

  • Browsing activity

  • Cookies (used by Wix to help the site function)

2. How We Use Your Information

We use your information to:

  • Process and ship orders

  • Respond to messages and questions

  • Send newsletters or updates (only if you opt in)

  • Provide customer support

  • Improve our website and services

  • Comply with legal requirements

We never sell your personal information.

3. How We Share Your Information

We only share your information with trusted service providers who help us run our business, such as:

  • Wix (website host)

  • Payment processors (PayPal, Venmo, Square, etc.)

  • Shipping carriers (USPS, UPS)

These providers may process your information but cannot use it for their own purposes.

4. Cookies and Tracking

Our website uses cookies to:

  • Help the site work properly

  • Understand how visitors use the site

  • Improve your experience

You can disable cookies in your browser settings at any time.

5. How We Protect Your Information

We use security measures through Wix and our payment providers to keep your information safe, including:

  • Secure payment processing

  • Encrypted website traffic

  • Firewalls and automated security monitoring

6. Your Rights

You may:

  • Request to view or update your personal information

  • Opt out of newsletters at any time

  • Ask us to delete your information (unless we need it for legal or business reasons)

You can contact us at any time at:
📧 simplehealingssb@gmail.com

7. Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect information from children.

8. Changes to This Policy

We may update this privacy policy occasionally. The most recent version will always be posted on this page.

9. Contact Us

If you have any questions about this policy or how your information is used, please reach out:

📧 simplehealingssb@gmail.com

📬 PO Box 392

📍 Ferguson, KY 42533

Privacy Policy - the basics

Terms and Conditions for:

Simple Healing: Spirit, Soul & Body LLC

Last updated: November 1, 2025

Welcome to Simple Healing: Spirit, Soul & Body LLC. By using our website, purchasing our products, or participating in our programs, you agree to the following Terms & Conditions. Please read them carefully.

1. General Use of Our Website

By accessing or using our website, you agree to:

  • Use the site only for lawful purposes

  • Not attempt to hack, damage, or misuse our content

  • Not copy, reproduce, or sell our materials without permission

All content on this website—including text, images, product descriptions, courses, and downloads—is the property of Simple Healing: Spirit, Soul & Body LLC and may not be reused without written consent.

2. Product Information

We offer herbal products, teas, tinctures, wellness items, and faith-based resources. Please note:

  • These products are not medical treatments

  • They have not been evaluated by the FDA

  • They are not intended to diagnose, treat, cure, or prevent any disease

  • Always consult your doctor if you have medical concerns, are pregnant, nursing, or on medication

By purchasing, you acknowledge that you understand these statements.

3. Orders & Payments

When you place an order:

  • You agree to provide accurate information

  • You authorize us or our payment processors to charge your chosen payment method

  • Orders are processed in the order they are received

We reserve the right to refuse or cancel an order if necessary (fraud concerns, low stock, etc.).

4. Shipping & Delivery

We do our best to ship orders quickly and safely. Shipping times are estimates and may vary due to:

  • Weather

  • Holidays

  • Postal service delays

  • Supply availability

Once an order has shipped, delays are outside our control.
Lost or damaged items will be handled case-by-case—please contact us promptly so we can assist.

5. Returns & Refunds

Because many of our products are consumable or custom-made, all sales are generally final.

However, if there is a problem with your order:

  • Contact us within 7 days

  • We will work with you to find a reasonable solution (replacement, store credit, etc.)

Your satisfaction matters to us.

6. Health & Safety Disclaimer

By using our products, you agree that:

  • You are responsible for understanding your own allergies or sensitivities

  • You will discontinue use if irritation or adverse reaction occurs

  • You will seek medical care when needed

Our counseling, courses, and gatherings provide encouragement and spiritual support, not professional mental health treatment unless explicitly stated and contracted.
Our herbal products are not a substitute for medical care.

7. Online Courses, Downloads & Programs

When you purchase or access any digital or educational material:

  • You receive a non-transferable, personal license

  • You may not share, sell, copy, or distribute the content

  • You may use handouts and worksheets for personal growth only

We reserve the right to remove access for anyone who misuses or illegally distributes materials.

8. Appointment & Session Policies

For counseling or coaching sessions:

  • Cancellations must be made at least 24 hours in advance

  • No-shows may be charged a fee

  • We reserve the right to reschedule or cancel sessions if necessary

All counseling is provided in accordance with Christian values and ethical standards.

9. Limitation of Liability

By using this website or purchasing our products/services, you agree that:

  • Simple Healing: Spirit, Soul & Body LLC is not liable for any damages resulting from misuse of products or information

  • You assume all responsibility for your health decisions

  • We are not responsible for website errors, outages, or third-party issues (shipping carriers, payment processors, etc.)

To the fullest extent permitted by law, our total liability shall not exceed the amount you paid to us.

10. Privacy

Your privacy is important to us.
Please see our Privacy Policy for full details on how we collect and protect your information.

11. Changes to These Terms

We may update these Terms & Conditions at any time.
The most recent version will always be posted here, with an updated date.

By continuing to use our website or services, you agree to the updated terms.

12. Contact Information

For questions, concerns, or requests, you can reach us:

📧 simplehealingssb@gmail.com
📍 Somerset, KY
📬 PO Box 392 Ferguson, Ky 42533

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

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